LogiMed 2017

October 18-October 19, 2017

Hyperion Hotel, Hamburg

44 (0) 207 368 9766

Xander Wiewel

Global Customer Insights leader,
Elanco
I am part of a central organized team that takes care of market research and customer satisfaction research. We handle Osteo, Erectile Dysfuntion, CNS and Auto Immune. My key role is to impact the key business decisions for Lilly Europe, Canada and Australia. Our goal is to be the voice of the customer and provide the insights that will enable the Lilly organisation to increase the number of customers that prefer to work with us. Accepted the Global Customer Insights lead position. We have created a dedicated team that will help to bring the customer even more at the centre of the company.


Day 1 - Wednesday 18th October 2017

11:40 AM OUT-OF-INDUSTRY CASE STUDY PRESENTATION: How to measure customer feedback and transform this into profitable growth - Learning to become more personable and engaged

I am part of a central organized team that takes care of market research and customer satisfaction research. We handle Osteo, Erectile Dysfuntion, CNS and Auto Immune. My key role is to impact the key business decisions for Lilly Europe, Canada and Australia. Our goal is to be the voice of the customer and provide the insights that will enable the Lilly organisation to increase the number of customers that prefer to work with us. Accepted the Global Customer Insights lead position. We have created a dedicated team that will help to bring the customer even more at the centre of the company.