LogiMed 2017

October 18-October 19, 2017

Hyperion Hotel, Hamburg

44 (0) 207 368 9766

Michael Groebner

VP Operations
Smith & Nephew

Day 1 - Wednesday 18th October 2017

09:00 AM CASE STUDY PRESENTATION: Customer centricity in the medical device industry: New ways to strengthen collaboration and increase loyalty

  • What does the term “customer centricity” really mean?
  • How to truly understand your customer from a supply chain perspective
  • How can market segmentation help you deliver a higher level of service?
  • Identifying the right experiences for the right customers
  • How to implement successfully on a global scale