LogiMed 2017

October 18-October 19, 2017

Hyperion Hotel, Hamburg

44 (0) 207 368 9766

Day 1 - Wednesday 18th October 2017

08:00 AM - 08:45 AM Registration and welcome coffee

08:45 AM - 08:50 AM Welcome remarks

08:50 AM - 09:00 AM Chairperson’s opening address

Mathijs Luts, Director Supply Chain EMEA & India, Abbott

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Mathijs Luts

Director Supply Chain EMEA & India
Abbott

REDEFINING CUSTOMER COLLABORATION

9:00 AM - 9:20 AM CASE STUDY PRESENTATION: Improving customer satisfaction with the use of automation: How has this developed and what is the future outlook?

Hans Willems, VP Supply Chain Europe, Boston Scientific
Hans joined Boston Scientific in 1997, first as operations manager, developing into a director role for the site in Beek, The Netherlands. He initiated the construction of a completely new site in the Netherlands, 25000 m2 with shipping of 4200 orders per day, all over the world, with less invasive medical devices to all major hospitals. Promoted to Vice President Operations in 2006, managing all distribution outside the US. Acts as a managing director for the legal entity of Boston Scientific in the Netherlands. In 2013 promoted to Vice President Supply Chain Europe. Finished a second masters in Executive Leadership and Change

  • How to automate customer order processing in the most time and resource efficient way

  • What are the available smart ordering tools and what are the best ones to use?

  • How to increase service levels and customer satisfaction by process standardisation


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Hans Willems

VP Supply Chain Europe
Boston Scientific

9:20 AM - 10:00 AM ALL STAR PANEL: Supply chain transformation in the era of the customer: How are leading manufacturers adapting their strategies in order to truly add value to the end user?

Rick Desmarais, Director Global JJOS Deployment Leader, Johnson & Johnson Health Care Systems Frank Moonen, Director Global Delivery Excellence,, Boston Scientific Jimmy Khoo, Europe & EMA Supply Chain Vice President, Becton Dickinson
  • In what ways can medical device companies improve customer experience?

  • How to enhance collaborate with 3PLs to ensure customer satisfaction

  • What is the best internal structure for the customer services/care function?


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Rick Desmarais

Director Global JJOS Deployment Leader
Johnson & Johnson Health Care Systems
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Frank Moonen

Director Global Delivery Excellence,
Boston Scientific
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Jimmy Khoo

Europe & EMA Supply Chain Vice President
Becton Dickinson

10:00 AM - 10:40 AM CASE STUDY REVOLUTION: Optimising supply chain capabilities: Why should you focus on your real asset - the team?

Björn Neal Kirchner, VP Supply Chain Management, Hartmann


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Björn Neal Kirchner

VP Supply Chain Management
Hartmann

10:40 AM - 11:20 AM Morning networking break

11:20 AM - 12:00 PM CUSTOMER PANEL: How can your customers help you? Gain exclusive insight from hospitals - What service levels do they expect and how can this be achieved?

Jackie Pomroy, Head of Supply Chain, NHS South of England Procurement Services Hajo Reißmann, Head of Medical Supply Controlling, University Medical Center Schleswig-Holstein
  • What really matters to the customer on a day-to-day basis in the product delivery experience?
  • What do the customers want to see from the manufactures?
  • What role can the hospitals play in enhancing collaboration?
  • How does planning and logistics in hospitals impact the medical device supply chains?
  • Impact of Brexit on hospitals and their supply chains

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Jackie Pomroy

Head of Supply Chain
NHS South of England Procurement Services
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Hajo Reißmann

Head of Medical Supply Controlling
University Medical Center Schleswig-Holstein

12:00 PM - 12:20 PM CASE STUDY PRESENTATION: Reserved for Fortna

Roger Counihan, Life Sciences Industry Leader, Fortna

This slot is reserved for leading solutions providers with proven experience in this field. If you think your service/tool would be of interest to our delegates, please contact Alex Hogg on 44 207 368 9886 or email alex.hogg@wbr.co.uk


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Roger Counihan

Life Sciences Industry Leader
Fortna

12:20 PM - 1:20 PM Networking lunch

Choose your afternoon stream or sign up to the workshop or creative boardroom sessions – limited places available


12:20 PM - 1:20 PM MASTERCLASS: Maximise order processing efficiency to gain improved supply chain benefits: What are the required steps to go from a manual process to a fully automated process?

Ever changing internal and external demands on the supply chain mean that organisations with a high volume of production throughput such as those within the medical device industry have to increasingly adapt and improve the way that they manage their business processes to gain a competitive advantage. If you already feel that you provide an excellent service when it comes to looking after your customers but wish to unlock the secrets to maximise the visibility of orders throughout the process, manage the resources as efficiently as possible eliminating non-value add activities and stopping manual keying errors to reduce costs and drive customer service excellence, then join this upcoming masterclass to discover how. Learn the ways in which your organisation could gain similar benefits to the following:

- More control over orders
- Reduced costs by minimising the need for manual data input
- Improved visibility and enhanced collaboration
- Increased order cycle times
- Enhanced customer satisfaction
Systagenix, an Acelity company, will share their experience of how automation of the order process helped them achieve these benefits and strengthen their position as one of the world’s leading authorities of advanced wound therapeutics products.


STREAM A – PLANNING Evaluating DDMRP and Transforming S&OP

1:20 PM - 2:00 PM FIRESIDE CHAT: Demand Driven Manufacturing Resource Planning (DDMRP): How to effectively implement strategies and tools in order to improve your planning processes

Björn Neal Kirchner, VP Supply Chain Management, Hartmann Stefano Cavaliere, Supply Planning Director, Medtronic , ,

A unique opportunity to listen to hear planning experts perspective on this innovative approach.

  • Definitions for MRPII Vs. DDMRP and underlying principles (Push Vs. Pull)
  • Are your MRPII planning processes fully implemented?
  • Are your S&OP processes and organizations mature?
  • From MRPII to DDMRP, real life examples/attempts in the medical device industry

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Björn Neal Kirchner

VP Supply Chain Management
Hartmann
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Stefano Cavaliere

Supply Planning Director
Medtronic

STREAM A – PLANNING Evaluating DDMRP and Transforming S&OP

2:00 PM - 2:50 PM CASE STUDY REVOLUTION: How to better communicate and align with your sales team in order to achieve a mature planning system

Clemens Heller, Manager Supply Chain Planning & Projects, Hartmann
  • Integrated end-to-end planning transformation

  • The use of pilots as opposed to roll out projects


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Clemens Heller

Manager Supply Chain Planning & Projects
Hartmann

STREAM B – LOGISTICS Optimising Your Distribution Networks

1:20 PM - 2:00 PM ALL STAR PANEL: Centralised v. decentralised warehouses – What is the best mix for an optimal distribution network?

Florian Sigl, Logistics Operations Leader DACH, GE Healthcare Ernstpeter Stueven, Distribution Logistics Director, BIOTRONIK David Norris, Senior Logistics Service Manager, Varian Medical Systems Peter Trappeniers, Senior Customer Care Manager EMEA, Terumo
  • What are the core benefits of a centralised warehouse versus a decentralised network?

  • What are the key considerations when determining which is right for your company?

  • Anticipating challenges: What impact does changing from model to another have on your distribution network?


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Florian Sigl

Logistics Operations Leader DACH
GE Healthcare
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Ernstpeter Stueven

Distribution Logistics Director
BIOTRONIK
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David Norris

Senior Logistics Service Manager
Varian Medical Systems
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Peter Trappeniers

Senior Customer Care Manager EMEA
Terumo

STREAM B – LOGISTICS Optimising Your Distribution Networks

2:00 PM - 2:20 PM CASE STUDY PRESENTATION: When should you outsource your warehousing and how will this benefit your distribution network?

Florian Sigl, Logistics Operations Leader DACH, GE Healthcare
  • •Assessing the pros and cons of outsourced warehousing

  • How can outsourcing help to reduce costs?

  • How to best handle possible redundancies

  • Impact of centralising the logistics function

  • Will medical device companies begin to insource logistics more due to the impact of digitalisation? e.g amazon warehouses


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Florian Sigl

Logistics Operations Leader DACH
GE Healthcare

STREAM B – LOGISTICS Optimising Your Distribution Networks

2:20 PM - 2:50 PM CASE STUDY PRESENTATION: Spare Parts Inventory Optimization

Tim Garfield, Vice President, Logistics Services , Neovia Logistics
  • Balancing customer service and total supply chain cost
  • High Performance Multi Echelon Networks
  • Configuration of planning systems


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Tim Garfield

Vice President, Logistics Services
Neovia Logistics

STREAM C – INTERACTIVE WORKING GROUPS

1:20 PM - 2:50 PM SYNERGY WORKSHOP: Critical guidance on how to implement the UDI (Unique Device Identification) from a SC perspective - How can you fully prepare for the imminent changes?

Michael Kipping, Group Manager, Medical Devices Safety & Surveillance, MHRA Jackie Pomroy, Head of Supply Chain, NHS South of England Procurement Services
  • How to successfully implement GS1: What are the hurdles and how to overcome these
  • Comparison of the different agencies for bar codes: GS1, HIBCC and ICBBA
  • How to label the products and package correctly - Should you invest in new e-labelling software?
  • How has the UDI helped improve visibility and inventory management?
  • How to communicate effectively with your regulatory department
  • Implementation of either printer/label tech on the lines or software infrastructure
  • What can we learn from the pharmaceutical and retail industries?
  • What can we learn from the US medical device industry? Impact and implementation of the new Medical Device Directive

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Michael Kipping

Group Manager, Medical Devices Safety & Surveillance
MHRA
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Jackie Pomroy

Head of Supply Chain
NHS South of England Procurement Services

2:50 PM - 3:20 PM Afternoon networking break



STREAM A – PLANNING Collaborating with Sales and Building a Sustainable SC Team

3:20 PM - 3:40 PM CASE STUDY PRESENTATION: How to implement an agile supply chain transformation process to strengthen your planning capabilities

David Caballero, Project lead - Supply Chain Transformation project, BSN Medical
  • At which level do we need to forecast to help sales help us? Item, product, portfolio?

  • How to best communicate your forecasting and planning to sales

  • Aligning the 2 functions: How to translate what sales say into SC language


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David Caballero

Project lead - Supply Chain Transformation project
BSN Medical

STREAM A – PLANNING Collaborating with Sales and Building a Sustainable SC Team

3:40 PM - 4:00 PM CUSTOMER CASE STUDY PRESENTATION: Customer insight on their internal logistics: What we need from manufacturers in order to achieve end-to-end visibility of products

Jackie Pomroy, Head of Supply Chain, NHS South of England Procurement Services
  • How we track and trace products from receipt to the patient

  • How does the UDI help to improve logistics in hospitals?

  • The importance of manufacturers data – GTINs and the UDI

  • What do we need from the manufacturers in order to increase visibility?

  • How to make the process of product recalls more efficient e.g. with online portals

  • The use of a data pool and Peppol


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Jackie Pomroy

Head of Supply Chain
NHS South of England Procurement Services

STREAM C – INTERACTIVE WORKING GROUPS

3:20 PM - 4:30 PM CREATIVE BOARDROOM: Assess the interaction of manufacturing and supply chain: How can they work better together and add value to our processes?

Stefano Cavaliere, Supply Planning Director, Medtronic
  • Organizational approach: Traditional (functional) vs. Integrated (extended supply chain management)

  • Role of S&OP processes to align Mftg and Supply Chain

  • Measuring added value along the supply chain through shared performance and process metrics


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Stefano Cavaliere

Supply Planning Director
Medtronic
•The growing importance of value added services and assessing its impact on the supply chain
Peter Trappeniers, Senior Customer Care Manager EMEA, Terumo
•How to use digitalisation to advance track and trace capabilities and create a customer centric supply chain
Guillaume Gasc, Vice President Single use devices Supply Chain & Head of Competence Center, Carl Zeiss Meditec
•How to help manufactures and logistics service providers maintain strategic relationships, get real-time visibility and leverage productivity
Peter-Paul van Oosterhout, Business Development Manager, ShipitSmarter
•How can market segmentation help supply chain deliver a higher level of service?
Mathijs Luts, Director Supply Chain EMEA & India, Abbott
•How to ensure accurate serialisation of your products with the use of UDI
Rick Desmarais, Director, Global JJOS Deployment Leader, Johnson & Johnson Health Care Systems
•How can supply chain collaborate with IT to embed new digital capabilities?
Giovanni Effori, Planner/ Buyer, Össur
•Pros and cons of using cloud based solutions: Cost benefit ratios and security considerations
•Cyber security in the SC: What are the risks and how can you mitigate them?
•Centralised vs. decentralised SC functions: How do you determine the right model?
•Culture change: How do you manage people towards embracing digitalisation?
•How is the industry being transformed with the use of smart phones/health apps and how should the supply chain respond?

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Peter Trappeniers

Senior Customer Care Manager EMEA
Terumo
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Guillaume Gasc

Vice President Single use devices Supply Chain & Head of Competence Center
Carl Zeiss Meditec
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Mathijs Luts

Director Supply Chain EMEA & India
Abbott
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Rick Desmarais

Director Global JJOS Deployment Leader
Johnson & Johnson Health Care Systems
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Giovanni Effori

Planner/ Buyer
Össur Europe B.V. Eindhoven
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Peter-Paul van Oosterhout

Business Development Manager
ShipitSmarter

4:50 PM - 5:50 PM Exclusive Invite-Only Workshop: How to develop a business case for advanced automation in your intralogistics.

Hans Willems, VP Supply Chain Europe, Boston Scientific Michiel Veenman, Head of Global Consulting & Global Market Leader pharmaceutical industry, Swisslog Warehouse & Distribution Solutions
Implementing automated intralogistics solutions, such as robotics or automated storage, in your manufacturing facility or warehouse will give significant advantages. However, they also require significant investments and managers often struggle how to define the business case for these investment.
In this workshop, we will share our experience based on hundreds of projects.

Hosted by Swisslog

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Hans Willems

VP Supply Chain Europe
Boston Scientific
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Michiel Veenman

Head of Global Consulting & Global Market Leader pharmaceutical industry
Swisslog Warehouse & Distribution Solutions

5:30 PM - 6:30 PM Networking drinks reception

After a busy day of solution-focused sessions, relax and unwind with fellow speakers and attendees. Take advantage of the opportunity to network, share ideas off-line and check out new products and services from innovative solutions providers. Enjoy food, drinks and music!