16 - 17 October, 2019
Rotterdam - NHow Hotel
44 (0) 207 368 9766
Conference Day Two – Thursday 17 October 2019
Achieving A Customer-Centric Supply Chain
8:45 am - 9:05 am CUSTOMER KEYNOTE: The hospital perspective: What we practically look for when selecting MedTech suppliers and the metrics we use to measure their effectiveness in key areas
9:05 am - 9:25 am KEYNOTE: How to leverage digital capabilities that enable you to offer a best in class logistics customer service that sets you apart from your competition
9:25 am - 9:45 am CUSTOMER PERSPECTIVE: How HCPs can help their MedTech suppliers achieve a truly customer-centric digital supply chain offering
9:45 am - 10:25 am ALL-STAR PANEL: What are the opportunities to integrate different systems within the industry to provide a single tool of communication to healthcare professionals?
10:45 am - 11:15 am Morning Networking Break
Adapting to the New Regulatory Landscape
11:15 am - 11:35 am INTERVIEW: Progress on GS1 standards adoption among European MedTech suppliers and hospitals: How will they promote UDI implementation, data exchange and traceability of medical devices across the entire end-to-end supply chain?
11:35 am - 12:15 pm PRESENTATION WITH LIVE Q&A: Assessing the core elements of the EU Medical Device Regulation (MDR) and what MedTech supply chain professionals need to act on now to stay compliant
12:15 pm - 12:35 pm INTERVIEW: The key steps you should take to successfully translate MDR requirements into your supply chain operations
12:35 pm - 1:15 pm PANEL DISCUSSION: What to expect next from Brexit: What actions should you be taking now to minimise the impact on your distribution network?
1:15 pm - 1:35 pm GUEST SPEAKER: Recruiting young talents: How to attract a new generation of tech-savvy millennials and leverage their talent to achieve success in your supply chain
Peter VerspechtHead of Logistics Management & Supply Chain Management
Thomas More Hogeschool
1:35 pm - 2:35 pm Networking Lunch
STREAM A – Transforming Your Inventory Management Strategy2:35 pm - 2:55 pm CUSTOMER PERSPECTIVE: How MedTech suppliers should improve on service levels and deliveries in order to optimize hospital’s consignment stock operations
STREAM A – Transforming Your Inventory Management Strategy2:55 pm - 3:35 pm STAKEHOLDERS PANEL DISCUSSION: How can you best manage inventory at the interface of the hospital to achieve full visibility of your consignment stock?
STREAM B – Redefining Your Customer Service Model2:35 pm - 2:55 pm CASE STUDY: How to develop standardised OTC processes that enable seamless digital communication and data exchange between your and your customer ERP systems
STREAM B – Redefining Your Customer Service Model2:55 pm - 3:35 pm CASE STUDY INTERACTIVE: How to roll out transformational projects that increase customer satisfaction and retain your customer service teams
STREAM C – Interactive Working Groups2:35 pm - 3:35 pm Healthcare Innovation Think Tank: How can hospitals increase collaboration across Europe to collectively drive forward new initiatives in MedTech and value based healthcare?
Join this interactive Think Tank to explore common challenges and opportunities in healthcare procurement, hear real-world experiences from procurement leaders from across Europe and brainstorm new ideas to help further innovation and transform supply chain efficiency, security and effectiveness.
Open to a maximum of 20 Heads of Supply Chain and Procurement leaders from hospitals and healthcare organisations