16 - 17 October, 2018
Novotel Amsterdam City
44 (0) 207 368 9766
Agenda Day 2
8:00 am - 8:45 am Registration and welcome coffee
8:45 am - 8:50 am Welcome remarks
8:50 am - 9:00 am Chairperson’s opening address:
9:00 am - 9:20 am CUSTOMER KEYNOTE: Evolution of hospital supply chains: How MedTech suppliers are expected to respond to their customers’ transformations with improved service levels and standardsAlexandra Volobujevova - Director of Logistics LMU University Hospital Jennifer Kleinhans - Head of Procurement and Services LMU University Hospital
9:40 am - 10:20 am STAKEHOLDERS PANEL: How to establish effective collaboration models to increase product flow, reduce capacity constraints , share costs and meet customer requirements: Perspectives from the manufacturer, customer and logistics service providerKarine Javelle - Director Supply Chain Planning EMEA Baxter Healthcare Karl Van den Bosch - Logistics Director UZ Brussel Jackie Pomroy - Head of Supply Chain NHS South of England Procurement Services
10:20 am - 10:50 am Morning networking break
10:50 am - 11:20 am ON-STAGE INTERVIEW: Understanding customers’ internal processes: How do hospitals manage organizational complexity and make team decisions within supply chain/procurement space?Thomas Rudorf - Head of Logistics University Medical Center Schleswig-Holstein Hajo Reißmann - Head of Medical Supply Controlling University Medical Center Schleswig-Holstein Michaela Berlich - Head of Procurement University Medical Center Schleswig Holstein
11:20 am - 11:40 am CASE STUDY: Procure to pay efficiency: Managing the complexities of “from order management to payment” in order to lean out the process, increase automation and collaborate to reduce waiting times and wastesRick Desmarais - Director Global JJOS Deployment Leader Johnson & Johnson Health Care Systems Chet Damania - Senior Manager, Customer Solutions Johnson & Johnson
11:40 am - 12:30 pm Drill Down Roundtable Discussions - Supply Chain Management:
Roundtable 1: What impact will block chain and track & trace technology have on the entire supply chain?
Felix Treuner, Senior Manager Logistics & Cross Company Supply, Biotronik
Roundtable 2: How can end-to-end metrics break down silos between supply chain, sales and customer service functions in order to optimize total costs to serve?
Eleonora Lollio, Group Demand and Logistic Manager, Amplifon
Roundtable 3: NHS Scan4Safety, the EU MDR and Other Regulations & Requirements around Labelling and Traceability: Help or hindrance for operational efficiency?
Caroline Beecham, Project Manager, Becton Dickinson
11:40 am - 12:30 pm Drill Down Roundtable Discussions - Customer Centricity:
Roundtable 1: What technologies should you be looking at to digitalize customer data and automate customer order processes
Nico Schwarz, Senior Manager Planning & Inventory Management, Biotronik
Roundtable 2: Why should you consider outsourcing customer service and what are the key areas you should look at when making a decision?
Ronald Klingeler, Director Supply Chain, Cantel Medical
Roundtable 3: Identifying the True Customer Value that supply chain can bring to commercial Key Account Management
Mark Squire, Supply Chain Vice President, Smith & Nephew
11:40 am - 12:30 pm Drill Down Roundtable Discussions - Logistics and distribution:
Roundtable 1: How can your distribution network benefit from logistics outsourcing?
Bruno Meinhardt, Regional Distribution Director, Leica Biosystems
Roundtable 2: Improving distri bution excellence: Defining the best structure for your warehouse operations
Isabela Furtado, Director Global Logistics, Terumo BCT
Roundtable 3: RFID and other ID technologies: What is the most cost effective one?
David Vanderheyden, Logistics Manager, Biocartis
Roundtable 4: What track and trace solutions should you consider in order to ensure greater visibility of your shipments
Brian Rammekjaer, Supply Chain Director, DGS Diagnostics
11:40 am - 12:30 pm Drill Down Roundtable Discussions - Inventory and demand management:
Roundtable 1: Success factors of S&OP planning: Increasing the transparency of your inventory management process
Karla Weber-Verduzco, Global Supply Chain and Program Manager, Becton Dickinson
Roundtable 2: How to organize your demand and supply planning function in response to an increasing among of data inflow
Björn Neal Kirchner, Vice President, Supply Chain Management, HARTMANN
Roundtable 3: How many new product launches can and should the supply chain handle? – What is the optimal number in relation to available resources and time?